PwC launches 7 new AI agents to support uptake of enterprise AI

Last Thursday, PwC Australia announced that it was launching AI professional services on Amazon Web Services (AWS) Marketplace, a move it said would support a “faster, safer and more scalable path” for businesses that wanted to adopt enterprise AI.

"This launch represents more than just new technology offerings; it's a fundamental shift in how we deliver value to our clients,” PwC Australia’s advisory leader, Ro Antao, said.

"Many businesses already buy and build on AWS and by meeting them where they are, we streamline procurement, accelerate pilots into production, and align with their existing investments and governance. Ultimately, this allows their teams to focus on strategic decisions while our agents handle the manual work."

PwC said that its collaboration with AWS would democratise AI and cloud technology by making solutions more accessible beyond “traditional enterprise boundaries.”

"We're breaking down the barriers that have, to date, kept advanced AI out of reach for many businesses,” Antao said.

“By making our services available through AWS Marketplace, we're putting enterprise-grade AI agents into the hands of companies that previously couldn't access this level of technology.”

The new offering included seven categories of AI agents. These included:

• Operational resilience and observability.
• Data remediation agents to find and fix data quality issues.
• Design agents to turn requirements into structured data designs.
• Customer experience transformation agents to personalise and automate Customer Experience moments.
• Discovery agents to surface risks and insights from logs and metadata.
• Build agents to generate deployable data platform code from specs.
• Cyber control agents to enforce and monitor cyber policies with AI.

PwC said that the seven new solutions were designed to address “critical business challenges” from cybers ecurity to operational efficiency.